Need help? We're here
Contact the team at our brand. Our experts are ready to answer any question you might have.
Need more help? Reach out support team using the form below.
FAQs ABOUT
Products
How do your sizes run?
Our sizing is true to standard measurements. We provide detailed size guides for each garment, including measurements in inches and centimeters. If you're between sizes, we generally recommend sizing up for a more comfortable fit.
How should I care for my garments?
Each garment comes with specific care instructions on the label. Most items can be machine washed cold and hung to dry. For delicate pieces, we recommend hand washing or dry cleaning to maintain their quality and shape.
What fabrics do you use?
We carefully select high-quality fabrics for comfort and durability. Our collection includes premium cotton, sustainable bamboo blends, and eco-friendly materials. Each product page lists detailed fabric composition.
FAQs ABOUT
Returns & Refunds
What is your return policy?
We offer a 30-day return policy for unworn items with original tags attached. Items must be in their original condition with no signs of wear, perfume, or alterations.
Can I exchange for a different size?
Yes! Size exchanges are free within the US. Simply initiate an exchange through your account or contact our style team for assistance. We'll help you find the perfect fit.
What if an item is defective?
In the rare case of a defective item, please contact us within 48 hours of receipt with photos. We'll gladly send a replacement or issue a full refund, including return shipping costs.
FAQs ABOUT
Shipping
How long does shipping take?
Domestic orders typically take 3-5 business days. International shipping can take 7-14 business days. All orders are carefully packaged to ensure your garments arrive in perfect condition.
What if the shipping goes wrong?
Don't worry! If something happens to your package we will take full responsibility.
How are my clothes packaged?
We carefully fold and package all garments to minimize wrinkles. Delicate items are wrapped in tissue paper, and all orders come in our signature branded packaging.